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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:What is meant by coverage for pre-existing conditions. If my parent has heart problems and taking medication, how will coverage for pre-existing condition help? What about acute onset of pre-existing conditions? How do they differ?

A:
We have one plan that includes coverage for pre-existing conditions as long as the insured is not specifically traveling for the sake of receiving medical attention. the plan also does not cover for routine maintenance that is needed. its only for unexpected events. Pre-existing plan: /visitors-protect-insurance/ We also have plans for an Acute onset of a pre-existing condition. An "Acute Onset of a Pre-Existing Condition" is a sudden and unexpected outbreak or recurrence of a Pre-Existing Condition(s) which occurs spontaneously and without advance warning either in the form of Physician recommendations or symptoms, is of short duration, is rapidly progressive, and requires immediate care. The Acute Onset of a Pre-Existing Condition must occur after the effective date of the policy. Treatment must be obtained within 24 hours of the sudden and unexpected outbreak or recurrence. A Pre-Existing Condition that is a chronic or congenital condition or that gradually becomes worse over time will not be considered Acute Onset. This benefit does not include coverage for known, scheduled, required, or expected medical care, drugs or Treatments existent or necessary prior to the Effective Date of coverage.
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Q:I am 71, US Citizen, living in Costa Rica.Do you offer coverage

A:
We have many plans available. To start. If you can enter your information in this link we can quote you all of our available plans, /travel-health-insurance/
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Q:Is there a restriction on the coverage for Pre existing disease?

A:
Yes. The plans we offer are similar to short term health insurance. These plans are primarily designed to cover someone for new illnesses, injuries or accidents that did not exist in the persons body before the start date, They will not cover general treatment for pre-existing conditions preventive care or routine maintenance. We have some plans that include coverage for an acute onset of a pre-existing condition Visitors protect is currently our only plan with pre-existing condition coverage.
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Q:Does all traveler across the globe eligible to purchase travel insurance on your website? Say, I am traveling from London going to Singapore, will I be eligible to purchase for insurance offered on your website? or does Insubuy only for US citizens or non US citizens visiting US only?Can I also purchase travel insurance for Vietnam residents traveling within Asia?

A:
Insubuy is available for anyone traveling anywhere. If you can enter your information in this link we can quote you all of our available plans, Travel Outside US: /travel-health-insurance/
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Q:Hello,This is JI am korean.My parents(age: 77,81) will travel to spain for 10 days.They want tp find travel insurance which pay directly to hospital (with out calim process) in barcelona and malaga,when they had injured or sick.(mostly we pay to hospital directly and have to claim to insurance company with inquired documents.)I wonder that your company have that kind of insurance and foreigners like me can insure.if it is possible, I want to know the coverage and insurance price and hospital list in barcelona and malaga which your insurance company make a agreement.

A:
The insurance is alway willing to work with the provider however it is always up to the provider on who they want to bill. You would have to look up plans from that country to se (IF) they force direct billing.
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Q:My parents are visitng USA from India and wanted to get a travel insurance. Whle they are healthy and fine now, my father had undergone bypass heart surgery15 years ago. His doctors have suggested that he is fit to travel. I just wanted to check if any emergency related to heart arises there, will it be covered under Pre Existing Medical Cover? Also is it cashless?

A:
We can recommend a plan with the acute onset of a pre-existing condition coverage. Cashless insurance does not exist in the US it is always the providers choice whether to bill you or the insurance regardless of what plan you have. first we need to see what plans you are eligible for. If you can enter your information in this link we can quote you all of our available plans, Visitor plans: /get-travel-insurance-quotes/?presection=visitorUSA Acute onset benefit: /visitor-insurance-acute-onset-of-pre-existing-conditions/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.